CULTURE OF QUALITY:
Zuvius Lifesciences, has adopted Culture of Quality Initiatives at all level. Being in healthcare & Pharma Industry, we harp on Culture of Quality and adopted Top down approach, from Management level to Lower Level. As a department or organization leader, we ask our employee to participate on a process improvement team or focus group, or give them the opportunity to make comments regarding a current project or problem. As a Zuvius employee everyone do understand and ensure Quality and make all efforts and ensure to implement and give their 100%, and generally have a compassionate spirit that drives them to achieve great performance.
ZUVIUS LIFESCIENCES LOOK AND ENSURES THAT THEIR EMPLOYEES TO SHOW QUALITY BEHAVIOR BY:
- Exhibiting an attitude that shows the mission and values of the organization.
- Understanding that change towards quality is fundamental to survival,
- Identifying errors and reporting them to the Quality Department (when they cannot be immediately fixed),
- Working to understand and fully implement solutions to make sure processes are controlled,
- Working in cross-functional teams to identify solutions that impact various areas.
AT ZUVIUS LIFESCIENCES, OUR CULTURE OF QUALITY PROGRAM AND VALUES ARE DEFINED AS UNDER:
- Putting patients first
- Showing a positive attitude at all times.
- Treating others with respect and compassion
- Being committed to research
- Taking ownership in our practices
- Providing timely and open communication
THE QUALITY DEPARTMENT WORKS WITH OTHER DEPARTMENTS TO MAKE SURE THAT:
- All processes that lead to our patients are error-free.
- Communication to patients, their family members, Doctors, Partners, Associates and our employees is timely and comprehensive.
- Research is available for qualified patients.
- Every employee knows they have a responsibility to identify and report errors, and work to help sustain improvements.
- Every employee understands the importance of showing a positive attitude with everyone they encounter.
- Everyone we are in contact with is treated with respect and compassion.